Thanks for being a CONNECT rider!
We're so glad you're here! We wanted to remind you about important details and benefits of the service. BFT CONNECT is an on-demand rideshare service that makes it easier and more affordable to connect to the bus network and travel within BFT’s service area. CONNECT is ideal for riders whose starting locations or destinations are too far from a bus stop.
Each of CONNECT’s six zones in the Tri-Cities has designated locations. To use the service, your trip must start or end at one of these designated locations to connect to the bus network within that zone. To learn more about CONNECT, visit bft.org/services/connect
Hours of Operation: Service hours are designed to make sure you get to the first bus in the morning and from the last bus at night.
• Monday – Friday: 5:45 a.m. to 10:15 p.m.
• Saturdays: 6:45 a.m. to 10:15 p.m.
• Sundays: 7:45 a.m. to 6:45 p.m.
Methods of payment accepted
- Cash: Pay upon boarding. Exact change is required.
- Credit or Debit Card: Convenient contactless payment options are available through the BFT CONNECT app.
Price: Each ride costs $1.50. You can use any of the following to access the service:
Tickets
- Adult 10-Ride Tickets
- Reduced 10-Ride Tickets
Passes
- Monthly Pass
- Senior Pass
- Youth Pass
- Veterans Pass
College ID Cards
Transfer
- Current Transfer Slip: After payment, please remember to ask the CONNECT driver or bus operator for your free transfer pass. The pass will allow you to seamlessly connect between CONNECT and fixed route services and is valid for 3 hours.
For more information or any additional questions, please visit our CONNECT page or contact CONNECT Customer Service at (509) 204-4189.