Notice to Riders: BFT incoming phones are still down. August 26, 2020 10:10 AM Notice to Customers: BFT incoming phone lines are still down. Due to an unexpected phone outage, BFT offices and Customer Service cannot receive inbound calls. Bus: check the Transit app, or visit MyRide.BFT.org Dial-A-Ride: use our Online Reservation form BFT CONNECT : request rides using the Via app, or call 509.204.4189 (incoming calls are working for CONNECT) Reservations or other questions: please email us your phone number at CustomerComment@bft.org and we will call you. We will post updates here and on our social media pages. Thank you for your patience.