Notice to Riders: BFT phone outage (resolved) September 2, 2020 07:33 AM Notice to Customers: BFT incoming phone lines are down. Due to an unexpected phone outage, BFT offices and Customer Service cannot receive inbound calls. Bus: check the Transit app, or visit MyRide.BFT.org Dial-A-Ride: use our Online Reservation form BFT CONNECT: request rides using the Via app, or call 509.204.4189 (incoming calls are working for CONNECT) Reservations or other questions: please email us your phone number and a brief description of what you need help with to CustomerComment@bft.org and we will call you. We will post updates here and on our social media pages. Thank you for your patience.