RESOLVED - Notice to Riders: BFT phones are currently down

February 16, 2021 03:33 PM

UPDATED 02/17 at 8:25am - Issue has been resolved. 

Notice to Customers: BFT Phone lines are down

Due to an unexpected outage, BFT offices and Customer Service staff are unable to receive incoming phone calls. For the most up-to-date bus information, check the Transit app, or visit

If you need other assistance, please email us at and include your phone number and we will call you as soon as possible.

We are working on the issue; however, there is no estimated time for when the problem will be resolved. We will post updates here and on our social media pages as anything changes. Thank you for your patience.