Ride for Free with Ben Franklin Transit!Ben Franklin Transit is committed to serving our community with safe, reliable, and accessible transportation. We proudly offer free ride programs for Youth, Veterans, and Seniors—because everyone deserves to get where they need to go with ease. Youth Ride FreeSeniors Ride FreeVeterans Ride Free…
YOUR APPLICATION IS NOT COMPLETE UNTIL THE LICENSED HEALTHCARE PROVIDER/PHYSICIAN VERIFICATION FORM HAS BEEN COMPLETED AND SUBMITTED TO BFT. YOUR APPLICATION IS NOT COMPLETE UNTIL THE LICENSED HEALTHCARE PROVIDER/PHYSICIAN VERIFICATION FORM HAS BEEN COMPLETED AND SUBMITTED TO BFT.
Ben Franklin Transit (BFT) staff invite the community to join them in recognizing its front-line workers as a part of Transit Driver Appreciation Day on Saturday, March 18. Fixed Route operators and Dial-A-Ride drivers comprise the majority of BFT employees and ensure their customers in the Tri-Cities get where they…
Is Dial-A-Ride going away?No, it is not. As long as there is fixed-route bus service, we are required by the federal government to have paratransit. Currently, there are no changes to Dial-A-Ride services in the Tri-Cities, West Richland, Benton City, and Prosser. Are drivers being laid off?No. Are Via drivers replacing…
On Monday, January 20, the BFT administrative offices, including Three Rivers Customer Service, will be closed in observance of Martin Luther King, Jr. Day. However, all services—Fixed Route, Dial-A-Ride, and CONNECT—will operate as usual. This federal holiday will mark the 30th anniversary of the MLK National Day of Service, which…
Ben Franklin Transit (BFT) is committed to providing reliable, safe, and satisfying transportation options for the community. Customer satisfaction is a primary core value of our organization. Our customers are a fundamental aspect of our business, and their feedback is crucial to the agency's growth and development. The BFT Customer…
Ben Franklin Transit (BFT) is a municipal corporation that provides public transportation services in a 625-square-mile area in southeastern Washington State. The area includes the cities of Kennewick, Pasco, Richland, West Richland, Benton City, Prosser, and certain unincorporated areas of Benton and Franklin Counties. The service area contains approximately 311,500 residents.
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