News | Ben Franklin Transit

Snow Detours

In snowy or icy conditions, BFT may adjust routes to ensure the safety of our passengers and employees. Route detours will be announced as soon as possible via the following channels: 1) www.bft.org/snowdetours 2) Facebook | Click here to follow us! 3) Customer Service | Call us for updates! 4) Transit App | Download the app for real-time updates!

Citizens Advisory Network

Ben Franklin Transit’s Citizens Advisory Network's charge is to advocate for public transit and serve in a strictly advisory capacity as a resource to the General Manager and BFT Board of Directors. The public may attend via zoom. Next meeting is Monday, November 18 at 6 p.m.

CONNECT Rider Alert

We're so glad you're here! We wanted to remind you about important details and benefits of the service. BFT CONNECT is an on-demand rideshare service that makes it easier and more affordable to connect to the bus network and travel within BFT’s service area. CONNECT is ideal for riders whose starting locations or destinations are too far from a bus stop.

Queensgate Transit Center Platform Opening

The passenger platform at Queensgate Transit Center opens Monday, September 9. On that date, riders can begin using the shelters and boarding zones to board their buses.

SERVICE CHANGE: Route 10 replacing Route 110

Beginning Monday, August 26, Route 10 will replace Route 110.

SERVICE CHANGE: Route 170

Beginning Monday, August 26, Route 170 will no longer serve Knight Street Transit Center, and will instead serve Queensgate Transit Center and Stacy Ave Transfer Point.

SERVICE CHANGE: Route 123

Beginning Monday, August 26, Route 123 will access the mall on Sundays ONLY. Riders looking to access the mall Monday-Saturday can take the new Route 50 "Shopper Shuttle."

Our Dial-A-Ride (DAR) online reservation system down

Our Dial-A-Ride (DAR) online reservation system experienced a disruption in service beginning last Friday. If you made an appointment for DAR service through our online system, please call us directly at 509-735-0160 to verify and finalize your reservation. We apologize for any inconvenience and thank you for your understanding as we work to resolve this issue.