News - Rider Alerts | Ben Franklin Transit

BFT is considering service reductions

In our ongoing effort to balance maximum connectivity to essential locations with staffing considerations during this rapidly evolving situation, BFT is looking into options for service reduction.

BFT continues to provide transportation services and operate on our normal schedule as of March 24, 2020

NOTICE TO CUSTOMERS: BFT will continue to provide transportation services and as of now, we will operate on our normal schedule, however we urge all community members to follow Governor Inslee’s Stay Home, Stay Healthy guidance

Public Notice: Cancellation

Ben Franklin Transit has cancelled its Regular Board Meeting scheduled for April 9, 2020 at 7:00 PM, pursuant to The Open Public Meetings Act RCW 42.30.

Public Notice - Special Board Meeting on March 23, 2020

Public Notice - Special Board Meeting A Special Ben Franklin Transit Board of Director’s meeting will be conducted telephonically in order to avoid potential impacts from COVID-19. Monday, March 23, 2020 at 9:30 a.m. Conference Call Number: 1-408-418-9388 Participant Access Code: 627 848 530

Notice to Customers: Three Rivers Office CLOSED as of Friday, March 20

Effective Friday, March 20, the BFT Customer Service office at Three Rivers Transit Center is CLOSED to the public until further notice, and pass sales are temporarily suspended while fares are not being collected. Phone support remains available Mon-Fri 6am to 7pm and Sat 8am to 7pm at this time.

Ben Franklin Transit Safety Initiatives Surrounding the Coronavirus Disease 2019 (COVID-19)

Ben Franklin Transit is doing what we can to protect our team members and passengers from COVID-19. BFT vehicles are cleaned DAILY by trained cleaning professionals with a hospital grade disinfectant, and hand sanitizer dispensers will soon be installed on all buses (they’re already on our Dial-A-Ride vehicles). Transit riders also have a very important role to play.

Press Release: Ben Franklin Transit to discontinue fare collection, move to rear-door boarding on buses, effective March 18.

Ben Franklin Transit (BFT) continues to keep up to date on the latest developments in the novel coronavirus (COVID-19) outbreak. In response to the ever-changing situation, BFT is taking additional measures to protect the health and safety of our employees and our community.

Knight Street Transit Center Reopened

Knight Street Transit Center renovations are complete and the updated transit center was reopened on Monday, March 16.