CHANGES COMING TO CONNECT

As we continue to transition back to normal operations, you will soon notice a few service updates to BFT CONNECT.

  • Essential Service Locations (i.e., grocery stores and pharmacies) will no longer be available connection points.
  • All connection points will be focused on BFT’s bus network.
  • Start and end locations must be within the same zone. You can ride CONNECT to your local bus stop to travel to different zones and/or locations.

We know it might take some time to get used to the changes, and we’re here if you have any questions. Contact us at 509-204-4189.

Thank you for riding safe with BFT CONNECT!

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BFT CONNECT is an on-demand ride service, powered by Via, allowing you to request a ride when you need it! Simply download the the Via app or call us to request a ride! 

 

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Here's How It Works:

  • There are six CONNECT zones throughout Tri-Cities. When you schedule your ride, your start and end locations must be inside the same zone.
  • Each zone has pre-determined connection points you may choose as your end destination. Click here to learn more.

Fares are the same as fixed route bus fares. Click here for fares information.

Hours of Operation:

  • Weekdays: 5:45 a.m. - 10:15 p.m.
  • Saturdays: 6:45 a.m. - 10:15 p.m.
  • Sundays: 7:45 a.m. - 6:45 p.m.

BFT CONNECT Inclement Weather Procedures

In poor weather and unsafe road conditions, BFT CONNECT service may be restricted. For the most up-to-date service information, please check the Via app or call 509.204.4189.

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 Ready To Get Started?

Click the buttons below to learn more about each zone.

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CENTRAL KENNEWICK & FINLEY

CENTRAL RICHLAND 

COLUMBIA CENTER & S. RICHLAND

EAST PASCO 

WEST PASCO 

WEST richland & badger mtn 

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HOW DO I BOOK A RIDE? App_Store_Transit  Google_Play_Transit

  1. Download and open the Via app. If you do not have a smartphone, call 509.204.4189 to schedule a ride.‚Äč       
  2. Confirm your location. Enter the location where you would like to be picked up and press "Confirm my Location." You may be asked to walk to a nearby intersection to be picked up.
  3. Choose the number of passengers. 
  4. Choose your destination. Choose from the list of pre-designated stops called Favorite Locations. Or you can choose any location and you'll be dropped off at a nearby intersection.
  5. Enjoy your ride! Masks are still required.