Beginning June 21, Ben Franklin Transit will have 19 bus routes, including METRO Routes serving the Tri-Cities, West Richland, Benton City and Prosser.

Hours of Operation

Monday-Friday: 6 a.m.-10 p.m.
Saturday: 7 a.m.-10 p.m.
Sunday: No service

Holiday Hours

Lose Something While Riding The Bus?

Lost & found items are turned into the Customer Service Center. Call to verify that your lost item has been turned in: 509.735.5100.

Snow & Ice Alert

In severe winter weather with ice and snow on the roadway, time schedules can be affected and the buses may run late. To stay up-to-date on weather-related service interruptions, see our Winter Rider Alerts web page, or visit our Facebook or Twitter pages. 



Transit_App_and_Route_Update_Sign_DRAFT__v3_Rev_2-5-2020Download Transit, BFT's official app, to see buses in real time

BFT is proud to endorse Transit as our official mobile app for trip planning and real-time bus information. With Transit, you can easily access up-to-the-minute arrival and departure times for nearby bus routes. Download the app today:


App_Store_Transit Google_Play_Transit 

The app is under 100 MB, which is 3x smaller than Snapchat.


Check out How To Use Transit to learn about all of the features of the app and find out how easy it is to get the information you need.

Plan your trip 

Transit has a built-in Trip Planner with easy-to-use directions: 

TIP! Be sure to allow Transit to access your location data during the installation process.
  1. Enter a destination by tapping the green search bar on the home screen. 
  2. Select your route to get more details.
  3. If you want Transit to notify you exactly when you should start walking to catch the bus, launch the GO feature.

GO provides step-by-step guidance for your whole trip. GO will recommend when to leave to board, tell you how many stops until your destination, and push notifications when you are approaching and have arrived at your destination.