Ben Franklin Transit has 18 bus routes serving the Tri-Cities, West Richland, Benton City and Prosser.

Hours of Operation

Monday-Friday: 6 a.m.-10 p.m.*
Saturday: 7 a.m.-10 p.m.*
Sunday: No service

*Later hours: Since 2019, BFT has offered later service hours for most bus routes, Monday-Saturday. Visit New Places to find out more.

Holiday Hours

Snow & Ice Alert

In severe winter weather with ice and snow on the roadway, time schedules can be affected and the buses may run late. To stay up-to-date on weather-related service interruptions, see our Winter Rider Alerts web page, or visit our Facebook or Twitter pages. 

Lose Something While Riding The Bus?

Lost & found items are turned into the Customer Service Center. Call to verify that your lost item has been turned in: 509.735.5100.



Transit_App_and_Route_Update_Sign_DRAFT__v3_Rev_2-5-2020Download Transit, BFT's official app, to see buses in real time

BFT is proud to endorse Transit as our official mobile app for trip planning and real-time bus information. With Transit, you can easily access up-to-the-minute arrival and departure times for nearby bus routes. Download the app today:


App_Store_Transit Google_Play_Transit 

The app is under 100 MB, which is 3x smaller than Snapchat.




Check out How To Use Transit to learn about all of the features of the app and find out how easy it is to get the information you need. When you first open the app, it uses your location to pinpoint the bus routes that pass closest to you.

TIP! Be sure to allow Transit to access your location data during the installation process.

The route display provides information such as the route name, direction, and stop name. Swipe left or right on a route to change direction. When you see the flashing real-time icon, that means there's a GPS tracker on the bus providing accurate arrival time information.

Tap on a route to pull up more detailed information. This screen displays real-time vehicle locations as icons on the map and their departure times. If you scroll down on the screen, subsequent stops and their route connections appear. Tap on Full Schedule to see all the departure times for your stop, including real-time bus schedules. Swiping left/right will change schedules for the opposite direction.



Plan your trip 


Transit has a built-in Trip Planner with easy-to-use directions: 

  1. Enter a destination by tapping the green search bar on the home screen. 
  2. Select your route to get more details.
  3. If you want Transit to notify you exactly when you should start walking to catch the bus, launch the GO feature

GO provides step-by-step guidance for your whole trip. GO will recommend when to leave to board, tell you how many stops until your destination, and push notifications when you are approaching and have arrived at your destination.

Real-time arrival alternatives

Unable to download Transit? We have two other options for our passengers to choose from:

  1. Go to to see real time bus information in a browser.
  2. Call 509.735.5100 to speak with one of our transit experts for transit questions or trip-planning assistance from 6 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 7 p.m. on Saturday.