Skip to main content

Careers
Glossary of Terms

Bus Service
CONNECT / Tri-Cities
Dial-A-Ride
- Dial-A-Ride How to Ride
Rideshare
Civil Rights

CUSTOMER SERVICE 509.735.5100

BFT will be closed on Monday, September 1 in observance of Labor Day.
All service will resume on Tuesday, September 2.

Express Route 2X now runs every 15 minutes—enjoy more frequent, convenient service!

- View All Alerts

Home
Rideshare (Formerly Vanpool)

Rideshare (Formerly Vanpool)

A BFT Rideshare employee smiles and shakes the hand of a Rideshare customer. They stand in the BFT lot and Rideshare vehicles can be seen in the background.

Why Rideshare

Ride Pro Bill Pay

Rideshare Resources

Employer Programs

Driving Calculator

ABOUT BFT

Welcome From Our CEO
History
Leadership Team
Board of Directors
Board Meetings & Agendas
Citizens Advisory Network
Contact
Public Records Requests
Customer Comments
Customer Contact Policy

PROCUREMENT

Open Bidding/Proposal Opportunities
Disadvantaged Business Enterprise & FTA Regulations
Interlocal Government Agreements
Procurement Protest Procedure

EXPLORE

Collective Bargaining Agreements
Financial information
Key Performance Indicators (KPI’s)
Plans & Reports
Site Policies
Frequent Service Corridor
Timeline for Improvements
Route 1 Access Improvements
22nd Avenue Transit Center
Benton Franklin Fair

COLLECTIVE BARGAINING AGREEMENTS

Teamsters Union, Local 760: Welcome From Our CEO History Leadership Team Board of Directors Board Meetings & Agendas Citizens Advisory Network Contact Public Records Requests Customer Comments Customer Contact Policy

Teamsters Union, Local 760: Welcome From Our CEO History Leadership Team Board of Directors Board Meetings & Agendas Citizens Advisory Network Contact Public Records Requests Customer Comments Customer Contact Policy

Copyright 2025 BFT

CUSTOMER SERVICE

CustomerComment@bft.org
509.735.5100

Facebook
Instagram
LinkedIn
YouTube
Threads

Sign Up for Alerts

For the most up-to-date information on bus service, download the Transit app.

iOS App Store Google Play