Contact Ben Franklin Transit

Phone: 509.735.5100                    

Email: CustomerComment@bft.org

 

 

Hours: Hours of Operation

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BFT OFFICES:

Currently closed to the public

ADMINISTRATION BUILDING (Business Office)
1000 Columbia Park Trail
Richland, WA 99352-4798
 

  

Currently closed to the public

CUSTOMER SERVICE (Pass & Ticket Sales, Lost & Found Office)
Three Rivers Transit Center
7109 W. Okanogan Place
Kennewick, WA 99336

  

BFT PHONE NUMBERS:

Customer Service   509.735.5100 FAX: 509.783.9956
       
Business Office   509.735.4131  
Dial-A-Ride   509.735.0160  
Vanpool   509.943.5442  
       
General Demand 
Service (toll-free)
  877.646.4287  
       

 

 

 

 

 

 

Lost and Found

Lost and found items will be returned to their owners BY APPOINTMENT ONLY. 

  1. Call Customer Service at 509.735.5100 to inquire if the item has been found. (Hours: Monday-Friday 6am-7pm and Saturdays 8am-7pm) 
  2. Make an appointment to pick it up at the Three Rivers Transit Center office in Kennewick.*

*You must show a valid ID when picking up your item.

Please note: BFT is not responsible for items lost or left behind on our vehicles. Any items that are found will be delivered to Customer Service and will only be held for up to 60 days.