Ben Franklin Transit locations

Call: 509-735-5100 Email: Hours: Hours of Operation Have a comment? Share your feedback


To purchase tickets or passes, visit our Customer Service office (map on right).

Administration Building (Business Office)
1000 Columbia Park Trail
Richland, WA 99352-4798
   Customer Service (Pass & Ticket Sales, Lost & Found Office)
Three Rivers Transit Center
7109 W. Okanogan Place
Kennewick, WA 99336


BFT Phone Numbers

Customer Service   509-735-5100 FAX: 509-783-9956
Business Office   509-735-4131  
Dial-A-Ride   509-735-0160  
Vanpool   509-943-5442  
General Demand 
Service (toll-free)