Fares and Customer Service
Ticket Prices
All tickets include one busA rubber-tired transit vehicle designed for roadway operation to transport a large number of persons for public transportation service. In most cases, it operates with a self- contained source of motive power. More transfer. Transfers expire 3 hours after being issued.
| Single All Day Pass (Age 19+, all routes. Purchased directly from busA rubber-tired transit vehicle designed for roadway operation to transport a large number of persons for public transportation service. In most cases, it operates with a self- contained source of motive power. More driver) | Monthly PassA pre-paid farecard valid for unlimited rides for a 31-day period. More | 10-Ride Ticket | Cash Fare |
|---|---|---|---|
| Youth (0-19th birthday) beginning June 1, 2022 | Free Pass | Free Pass | Free Pass |
| Adult (Age 19+) | $25.00 | $12.00 | $1.50 |
| Senior Citizen (age 65 & older FREE with Senior Pass* – Senior Pass can be used on Fixed Route and CONNECT only) | Free | Free | Free |
| Single All Day Pass (Age 19+, all routes. Purchased direct from busA rubber-tired transit vehicle designed for roadway operation to transport a large number of persons for public transportation service. In most cases, it operates with a self- contained source of motive power. More driver) | $4.00 | ||
| Reduced (Temporary or permanent disability documentation required. Does not include Dial-A-RideA demand-responsive system providing door- to-door transportation to patrons who request service by telephone, either on an ad hoc or subscription basis. More) | $12.50 | $6.00 | $0.75 |
| Dial-A-RideA demand-responsive system providing door- to-door transportation to patrons who request service by telephone, either on an ad hoc or subscription basis. More | Monthly PassA pre-paid farecard valid for unlimited rides for a 31-day period. More | 10-Ride Ticket | Cash Fare |
|---|---|---|---|
| Adult (Age 19+) – Rides WITHIN 3/4 mile of busA rubber-tired transit vehicle designed for roadway operation to transport a large number of persons for public transportation service. In most cases, it operates with a self- contained source of motive power. More routes. Rides BEYOND 3/4 mile of busA rubber-tired transit vehicle designed for roadway operation to transport a large number of persons for public transportation service. In most cases, it operates with a self- contained source of motive power. More route require FREEDOM pass/tickets. Dial-A-RideA demand-responsive system providing door- to-door transportation to patrons who request service by telephone, either on an ad hoc or subscription basis. More pass owners may also use of our fixed route system. | $25.00 | $12.00 | $1.50 |
| Youth (Age 18 & younger) beginning June 1, 2022 | Free Pass | Free Pass | Free Pass |
| Specialty Tickets & Passes | Monthly PassA pre-paid farecard valid for unlimited rides for a 31-day period. More | 10-Ride Ticket | Cash Fare |
|---|---|---|---|
| General Demand (Adult Age 19+) Prosser and Benton City | $25.00 | $12.00 | $1.50 |
| General Demand (Age 18 & younger) Prosser and Benton City beginning June 1, 2022 | Free Pass | Free Pass | Free Pass |
| FREEDOM (Includes rides across all BFT services. Includes Dial-A-RideA demand-responsive system providing door- to-door transportation to patrons who request service by telephone, either on an ad hoc or subscription basis. More beyond 3/4 mile of busA rubber-tired transit vehicle designed for roadway operation to transport a large number of persons for public transportation service. In most cases, it operates with a self- contained source of motive power. More routes) | $50.00 | $25.00 | $3.00 |
| Special ShuttleA transit system characterized by a back-and-forth operation, usually over a short distance. More Events | Monthly PassA pre-paid farecard valid for unlimited rides for a 31-day period. More | 10-Ride Ticket | Cash Fare |
|---|---|---|---|
| Adults 19+ | $1.50 | ||
| Seniors & Reduced | $0.75 | ||
| Youth 18 & Younger | Free |
*Senior Citizens age 65 and older: Contact us for a FREE Senior ID pass.
Please have exact fare when boarding. Coach Operators cannot make change and do not carry money.
For Grant Applications information, click here.
Ticket Outlets
Passes and tickets are available at the following locations.
BFT’s Customer Service office at Three Rivers Transit CenterA facility where transit vehicles converge, enabling passengers to transfer among routes and services. Transit centers are generally located off the street and provide passengers with a shaded or enclosed waiting area, seats, drinking fountains, and transit information. More*.
*Reduced fare passes sold at Three Rivers Transit CenterA facility where transit vehicles converge, enabling passengers to transfer among routes and services. Transit centers are generally located off the street and provide passengers with a shaded or enclosed waiting area, seats, drinking fountains, and transit information. More only.
CUSTOMER SERVICES
Pass & Ticket Sales, Lost & Found Office
Three Rivers Transit CenterA facility where transit vehicles converge, enabling passengers to transfer among routes and services. Transit centers are generally located off the street and provide passengers with a shaded or enclosed waiting area, seats, drinking fountains, and transit information. More
7109 W. Okanogan Place
Kennewick, WA 99336
509.735.5100
CUSTOMER SERVICE HOURS
MONDAY THROUGH FRIDAY
Customer Service Lobby
8 a.m. – 5 p.m.
Walk-Up Window
8 a.m. – 5 p.m.
Phone
7 a.m. – 6 p.m.
CLOSED SATURDAY AND SUNDAY
Lost and Found
Call or stop by our Customer Service Department at Three Rivers Transit CenterA facility where transit vehicles converge, enabling passengers to transfer among routes and services. Transit centers are generally located off the street and provide passengers with a shaded or enclosed waiting area, seats, drinking fountains, and transit information. More in Kennewick to recover lost items. When picking up your item, you must show a valid ID.
BFT is not responsible for items lost or left behind on our vehicles. Recovered items will be held for up to 30 days, and large and difficult-to-store items will be held for 14 days.
Holiday Hours
BFT does NOT operate, and ALL OFFICES ARE CLOSED on the following holidays with exceptions noted:
New Year’s Day
Martin Luther King Jr. Day (CUSTOMER SERVICE IS CLOSED – BUSES RUN)
Memorial Day
Independence Day (4th of July)
Labor Day
Thanksgiving
Day After Thanksgiving (CUSTOMER SERVICE IS CLOSED – BUSES RUN)
Christmas Day*
*Service on Christmas Eve will end at 7 p.m.
Transfers
Each ticket includes one free transfer if more than one busA rubber-tired transit vehicle designed for roadway operation to transport a large number of persons for public transportation service. In most cases, it operates with a self- contained source of motive power. More is required to reach your destination. Ask your drivers for a transfer slipA fare instrument issued at the time a fare is paid for the passenger’s use in completing his/her travel on another route. More, which is valid for 3 hours.
Reduced Fare Pass (Sold only at Three Rivers Transit Center)
Individuals with a permanent disability who are not ADASee Americans with Disabilities Act More eligible and provide their picture ID and one (1) of the following documentation may qualify for a Reduced Fare Pass:
- Picture ID
- Social Security Disability award letter
- Department of Vocational Rehab (DVR) and Division of Developmental Disability (DDD) letter
- Written attestation from a medical/mental health care provider on their letterhead OR they can complete and sign the BFT Reduced Fare Application on behalf of their patient
- Washington State Handicap Parking ID (permanent)
*If you have purchased 10-ride tickets at a lesser price, they will be honored until the next fare change.