General Demand Service
Prosser/Benton City General Demand Service
General Demand service connects riders to pre-designated stops (including connection to Route 170). This service is demand responsive, meaning riders must request service via telephone to receive a ride.
Fares
| Monthly PassA pre-paid farecard valid for unlimited rides for a 31-day period. More | $25.00 |
| 10-Ride Ticket | $12.00 |
| Cash Fare | $1.50 |
| 18 & Younger | Free |
Hours of Operation
Monday – Friday: 6 a.m. to 8:15 p.m. No service on weekends or holidays.
How It Works
Schedule a Ride
Call To Schedule A Ride*
877.646.4287, Monday – Friday 8 a.m. – 5 p.m.
*Phone reservations are required at least one day (or up to seven days) in advance. Reservations for Monday must be made before 5:00 p.m. on the previous Friday.
Get Picked Up
Riders will be scheduled for pickup at a designated time and must be at the stop at that time. The BFT vehicle may arrive up to 20 minutes after your scheduled pick-up time to accommodate multiple nearby customer pickups; please allow for this flexibility if you have an appointment.
When you call to make a reservation, you will be asked for:
- Your name and phone number
- Date of the planned trip• A one-way movement of a person or vehicle between two points for a specific purpose; sometimes called a one-way trip to distinguish it from a round trip. Also see boarding.
• The movement of a transit vehicle in one direction from the beginning of a route to the end of it; also known as a run.
More - Stop numbers for pick-up and drop-off locations (see below for stops & maps)
- Desired arrival timeThe time the bus reaches its destination. More at your destination; inform us if you have an appointment time
- If you are using a wheelchair, scooter, portable oxygen, or other type of mobility aid
- If a service animal or pet (must be in a carrier) will accompany you
- All the above information for your return trip• A one-way movement of a person or vehicle between two points for a specific purpose; sometimes called a one-way trip to distinguish it from a round trip. Also see boarding.
• The movement of a transit vehicle in one direction from the beginning of a route to the end of it; also known as a run.
More, if one is needed.
Please note that rules for General Demand service are different from the Dial-A-RideA demand-responsive system providing door- to-door transportation to patrons who request service by telephone, either on an ad hoc or subscription basis. More rules; please see our Dial-A-Ride page if you are trying to book an ADA-eligible trip• A one-way movement of a person or vehicle between two points for a specific purpose; sometimes called a one-way trip to distinguish it from a round trip. Also see boarding.
• The movement of a transit vehicle in one direction from the beginning of a route to the end of it; also known as a run.
More. Schedules for busA rubber-tired transit vehicle designed for roadway operation to transport a large number of persons for public transportation service. In most cases, it operates with a self- contained source of motive power. More, Dial-A-RideA demand-responsive system providing door- to-door transportation to patrons who request service by telephone, either on an ad hoc or subscription basis. More and other services, as well as holiday schedules, are specified on the Bus Service page.
Please review the No Show and Late/Cancel policy.
General Demand Inclement Weather Procedures
If BFT cannot service areas due to unsafe road conditions, BFT staff will call riders to alert them of service disruptions. Please make sure sidewalks and walkways are cleared from snow and ice so our drivers can safely assist riders in and out of vehicles.