Annual Service Plan Released for Public Comment
November 17, 2025
Ben Franklin Transit (BFT) released the agency’s 2026 Annual Service Plan and accompanying Title VI Service Equity Analysis for public comment on November 16, 2026.
The 2026 Annual Service Plan seeks to improve connectivity and meet rider demand within BFT’s service area. The Title VI Service Equity Analysis was conducted to confirm that any adverse impacts on minority or low-income individuals arising from these service changes are mitigated.
The 2026 Annual Service Plan includes the following changes:
- Additional Service to Address Overcrowding
- Columbia Basin Veterans Center
- Special Event Service
- Richland’s Downtown Loop
BFT is offering several opportunities for community input and encourages the public to participate and provide feedback on these new service initiatives planned for 2026. During the 30-day public comment period ending January 8, 2026, the following opportunities are available for public input:
Open Houses
December 4 from 5:30 p.m. to 6:30 p.m. Mid-Columbia Libraries, 1320 W. Hopkins St., Pasco, WA 99301
December 9 from 12 p.m. (Noon) to 1 p.m. Virtual session only on Zoom: https://us06web.zoom.us/j/81443990355?pwd=TmM5iNxO0vV2r7zQFmDgaCHoA0Rmlc.1 Meeting ID: 814 4399 0355 Passcode: 971840 By phone: 253-215-8782
December 16 from 12 p.m. (Noon) to 1 p.m. Three Rivers Transit Center, 7109 W Okanogan Pl., Kennewick, WA 99336
Public hearing
January 8, 2026, at 6 p.m. during the Ben Franklin Transit Board Meeting, BFT Board Room, 1000 Columbia Park Trail, Richland, WA 99352. In-person and Zoom are available:
Zoom Link: https://us06web.zoom.us/j/98962178731?pwd=OGg1amhEQXA0RG5QRTdqNnFpRGN5dz09
Meeting ID: 227 388 001 437 1 Passcode: Xj3sF96A
By phone: 253-527-1980 or (Toll-Free) 844-640-7974
Feedback is also available in the following ways:
Email input to Planning@bft.org
Call Customer Service at 509.735.5100
Comment on the interactive map at the link or QR code below:https://platform.remix.com/project/78e23343?latlng=46.27368,-119.21429,12.019&styleBy=all_lines&sp.id=29d79254-f2ce-4007-abb6-761525f2d504
2026 Annual Service Plan DRAFT