With Ben Franklin Transit, it's easy to get where you're going
All Ben Franklin Transit (BFT) are numbered and coded with colors and line patterns to match the colors and patterns on our system map.
BFT operates 7-days a week and has routes serving Finley, Kennewick, Pasco, Richland, West Richland, Prosser, and Benton City.
Download our official trip planning app, Transit to quickly and easily plan your trip.
Hours Of Operation
What if I get lost?
You can board our buses with confidence. If you need help, ask your driver! They're happy to help. If you need further assistance, please call our Customer Service team at 509.735.5100.
Be ready to provide the following information:
- Where you are (city, address or intersection)
- Where you want to go
- When you want to get there
Phone Hours: Monday - Friday: 6 a.m. - 7 p.m. I Saturday: 8 a.m. - 7 p.m.
Our Customer Service office is located at:
Three Rivers Transit Center
7109 W. Okanogan Place
Kennewick, WA 99336
Bus stops are blue, white and gold. The signs at the Transit Centers are color and pattern coordinated with the system map and with the individual route schedules.
Please call Customer Service at 509.735.5100 for language line services.