Let your voice be heard! Your participation in our short surveys helps to shape public transportation in Benton and Franklin Counties. It is important that we find out from you, our community members, what your transportation needs are so that we can respond to your needs. We will use the data to review our own services, and make changes as needed to serve you better. 


Help us to make BFT as efficient and effective as possible by sharing your insights. Please take our current survey, or contact us using the form below. Thank you!


2020 Rider Survey: OPEN NOW!


This survey is intended for those who have used any of BFT's services at least once in the last three months.


English Survey:


Encuesta EspaƱola:


Have a comment for us? 

We are open to hearing your feedback, including suggestions, concerns, complaints or compliments. 

Enter your contact information and any feedback in the form below.

Spell Check