Let your voice be heard! Your participation in our short surveys helps to shape public transportation in Benton and Franklin Counties. It is important that we find out from you, our community members, what your transportation needs are so that we can respond to your needs. Help us to make BFT as efficient and effective as possible by sharing your insights.
You can take our current surveys (below), or email us anytime with your comments: CustomerComment@bft.org. Thank you!
2018 Dial-A-Ride Survey: OPEN NOW!
Dial-A-Ride is a specialized door-to-door transportation service for people whose disabilities limit their ability to use the bus system. If you are a current customer of BFT's Dial-A-Ride service, please take this survey and share your feedback so that we can better serve you. Thank you!
Take the Dial-A-Ride Survey: English or Español