2022 Rider Survey Is Now Closed

As part of our commitment to equality and Title VI federal regulations, our 2022 Rider Survey was conducted from April 1 - April 30.  

This voluntary survey will help BFT identify areas of improvement.  Your participation was greatly appreciated!

Survey results are currently being tallied and will be reported soon! 

FOUR $100 VISA gift cards were randomly awarded to the following survey winners: 

1. Mark (Pasco)

2. Christina P. (Kennewick)

3. Jorge R. (Pasco)

4. James V. (Richland)


*To be entered into the weekly random drawing for a $100 VISA gift card, survey takers must be 18 years or older and complete the survey by 4/30/2022. No purchase is necessary to enter and you need not be present to win. Winners will be chosen and notified on 5/2/2022. Employees of Ben Franklin Transit and their immediate family members are not eligible. To request a list of the drawing winners please email marketing@bft.org.